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REACH FURTHER / HELP CENTRE

Recovery and uninstall

Preserve device identity when repairing; use full local removal only when you intend to start over.

Recover or reinstall

First inspect whether the agent is running and enrolled. If an update failed, use the supported installer repair or reinstall path to retain device identity. Confirm its current online state in Devices. Do not delete enrollment state just to fix a stale session.

Revoke access

Local uninstall is not server-side revocation. To stop server-authorized access, review the device in your account and explicitly revoke enrollment where appropriate. Keep recovery audit records.

Windows uninstallation

The existing public Windows uninstall script offers the documented removal path and retains state unless the purge option is deliberately selected. Read the script before execution.

Full Scrub EXE (private/tester-only)

MapleMCP-FullScrub-0.2.63-beta-v1.exe is signed by Shane Joseph. Expected SHA-256: 8de385ab2897a32483814ca0263e9901e37996eb289becd889b5f0905b5b0727.

The signed read-only preview passed verification. A complete destructive end-to-end test is still outstanding; the executable is not a public download. It supports preview, enrollment-preserving removal and intentional local purge, including cleanup of verified legacy npm symlinks.

Linux recovery

Inspect your existing service and enrollment before reinstalling. The Linux uninstall script remains available for the supported release.

For unresolved identity errors, use account support rather than manually copying another machine's credentials.